Accessibility Statement

1. Our Commitment

AiN Collective is committed to making the ShopGiv platform, including the website shopgiv.com and the ShopGiv mobile application, accessible to everyone, including people with disabilities. We strive to provide an inclusive experience that meets the needs of all users.

2. Conformance Standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the Level AA conformance level. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, motor, and cognitive disabilities.

3. Measures We Take

To support accessibility, we:

• Include accessibility as part of our design and development process
• Provide text alternatives for non-text content where appropriate
• Design interfaces with keyboard navigation and screen reader compatibility in mind
• Use sufficient color contrast for text and interactive elements
• Label form fields and interactive controls for assistive technologies
• Test new features against accessibility criteria before release

4. Known Limitations

Despite our best efforts, some parts of the platform may not yet be fully accessible. We are actively working to identify and address accessibility issues as part of our ongoing development. If you encounter a barrier, please let us know — your feedback helps us improve.

5. Feedback and Contact

If you experience an accessibility issue or have suggestions for improvement, please contact us. We aim to respond to accessibility feedback within 5 business days.

6. Assessment Approach

We assess the accessibility of the ShopGiv platform through a combination of internal review, automated testing tools, and user feedback. This statement is reviewed and updated periodically as the platform evolves.