Code of Ethics & Operating Agreement

1. Inclusivity and Non-Discrimination

Vendors shall maintain a welcoming, respectful environment for all individuals. Discrimination based on any of the following is strictly prohibited:

• Gender identity or expression
• Sexual orientation
• Race, ethnicity, or national origin
• Religion or belief system
• Age, disability, veteran status, or socioeconomic background

2. Professional Conduct

Vendors agree to conduct themselves and operate their businesses in a manner that reflects positively on the ShopGiv community:

• Customer Engagement: Respond to inquiries promptly and courteously; treat all customers with dignity and respect
• Ethical Practices: Adhere to industry best practices and applicable laws; refrain from deceptive pricing or misleading marketing
• Complaint Resolution: Address customer concerns promptly and notify ShopGiv administration of any escalated complaints involving platform participants

3. Transparency and Accountability

• Provide clear, accurate invoicing for all services rendered
• Honor contribution commitments consistently and in accordance with agreed terms
• Complete monthly reporting and remittance of contributions by the 25th of the following month

4. Community Commitment

• Vendors are encouraged to promote their ShopGiv participation using approved branding guidelines
• Participation represents a shared mission to strengthen communities and improve lives through collaborative impact

5. Program Participation Requirements

To remain in good standing, vendors must:

• Maintain active participation and fulfill all contribution commitments
• Communicate changes to business status, contribution structure, or contact information promptly
• Participate in periodic reviews and provide feedback to improve program outcomes

6. Intellectual Property Protection

Vendors acknowledge that all branding, content, systems, processes, technology, application design, promotional materials, and operational models associated with ShopGiv are the exclusive intellectual property of Automotive Impact Network, LLC (dba AiN Collective).

Vendors agree not to replicate, reproduce, reverse-engineer, adapt, or repurpose any component of the ShopGiv platform or materials without prior written consent. This includes the contribution system structure, funding allocation models, user tracking methods, application designs, and all proprietary frameworks.

Participation does not grant vendors any ownership, licensing, or distribution rights beyond those explicitly provided. Any attempt to duplicate or appropriate elements of ShopGiv may result in immediate removal and potential legal action.

7. Launch Period Fee Terms

How ShopGiv Works:ShopGiv does not process your customer transactions. You continue to handle all customer payments as you normally do. When a ShopGiv app user makes a purchase at your business, you donate a small percentage of that sale to the user's chosen nonprofit. ShopGiv facilitates this donation process.

Temporary Fee Waiver:All platform fees — including subscription and donation-based fees — are temporarily waived during ShopGiv's launch period. This waiver allows you to experience the platform's full value at zero cost.

Fee Implementation:Following the launch period, small platform fees may be introduced in stages. You will receive a complete fee schedule and a minimum of thirty (30) days' advance written notice before any fees take effect.

Right to Withdraw: You may withdraw from ShopGiv without penalty at any time, provided written notice is submitted prior to any fee effective date.